Return Policy Page

Bahujan Market– Return & Refund Policy
Fee Type  Forward Shipment Reverse Shipment  Replacement Shipment
Commision fee   Charged Reversed Charged
Collection fee Charged --- ---
Shipment fee  Charged Charged Charged

1: You can modify the following details of your order as long as it has not been ready to dispatch.

  • Shipping Address
  • Phone No.
  • Size (As per availability)
  • Color (As per availability)

2: You can cancel your order if it is not shipped. Please login to your Bahujan Market account for initiating the cancellation & follow the given process: Sign-In -> My Account -> My Orders -> Cancellation Request.

 If you have ordered a wrong product you may cancel the order through your Account.

If it is Prepaid Order, the amount will be refunded to you in accordance with our Refund Policy. A cancellation request cannot be made after your order is dispatched.

Under some rare situations, Bahujan Market or any of our sellers can also raise an order cancellation request. These situations could be –

  • Product out of stock with the seller
  • Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount
  • Incorrect pricing or description of the product
  • Payment fraud suspicion by our Credit & Fraud Avoidance Department
  • Incorrect or Incomplete Buyer's Address
  • Non serviceability of Buyer’s address by our courier partners or sellers of the *Order Transfer Marketplace

3. Returns/Replacement are accepted under the following cases -

  • Wrong Product – Wrong color/ size/ style
  • Wrong item ordered/ delivered
  • Defective Product - Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty)
  • Damaged Product – Physical damage/ Tampered product
  • Wrong Quantity – Missing Products/ Parts
  • No Invoice Received

4. Returns/ Replacement requests will not accepted under following cases –

  • If Products are Altered/ Used
  • If Product is Returned without Original Packaging (price tags, labels & accessories)
  • If Serial Number is tampered
  • For Defective product that is covered under Seller/Manufacturer's Warranty or Reported after 2 days of the Delivery
  • For Damaged/Missing product that is reported after 2 days of the delivery
  • For Products sold under specific promotions, details of which would be mentioned in the Product page and Terms & Conditions page

5. Categories not eligible for returns are as follows:

Category  Item's that cant be returned
Automotive Car perfume
Baby Care Nursing covers, diapers and nappies, soothers and teether, feeding related products, baby wipes
Beauty Make up, skin care, hair care and personal care products
Eyewear Contact Lens
Garden Seeds and Live plants
Grocery and Gourmet All items included in these categories
Fashion Lingerie and innerwear, socks and stockings
Music, Software and Gaming All products marked as non-returnable
Sports & Health Nutrition and health care, Gym gloves, Gym vests, Gym supports and elderly care

*Any product that is labeled as non-returnable on its product detail page cannot be returned.

6. Return/Replcement: Request should be filed through your BahujanMarket account within 2 days of Delivery.

7. Once your request to return an order is approved, a pickup will be initiated. Once return is approved for pick up, email will be sent to registered email id for pick up related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit.

Please take care of the following points, while packing your product for Pickup - ·

  • Product should not be used/altered/ tampered
  • Keep original price tag & packing slip intact
  • Mention Order Number on the box
  • Do not seal the box
  • Mention the Order Number/Delivery Address on the package, before handing over the packet to our Pickup executive
  • Keep the Courier Company's receipt for tracking purposes      

Please Note - shall not be liable for any incidental defect/damage, like liquid leakage/mishandling etc.

8 if the product is under Manufacturer’s Warranty You can Claim for product’s warranty by calling or visiting the nearest Service Centre of the product's Brand.

Customer Support :

If you have any queries, do call our help desk at  +91- 7618483386      

email us at